First established in 2006 as Nova Autoglass and Tinting, a few years on we created the sister business Pitstop Windscreen Replacement, the two businesses later merged to become Nova Pitstop. At one point we employed 7 staff and 2 contractors in a business model that favoured work derived from the insurance sector. In 2015 we broke all ties with all insurance companies so we could focus on a more ‘local’ approach. We now have a great mix of retail and trade work.
Our Trade base includes almost all of the new and used car dealerships in the Newcastle area plus some of the larger companies and fleets including local council, taxi and hire cars, mechanical workshops, plus mining and industrial fleets in the lower Hunter Valley.
Our retail base has been built on a solid foundation of high level customer service, the most skilled and highly trained windscreen fitters and window tinters in the industry. We find that ‘word of mouth’ is still our main source of new customers and believe that speaks for itself.
Being a local family owned business means that we are able to build professional friendships with our customers and provide the best services and products at a highly competitive price.
- Brad Kendall – Manager, Windscreen Fitter, Window Tinter
Starting out as a trainee windscreen fitter with Windscreens Obrien in 1995 later becoming 2nd in charge before moving to Altapac as a window tinter in 2000. In 2002 he started at Instant Windscreens as a windscreen fitter to quickly climb the ranks to 2nd in charge before becoming the branch manager in 2003. 2006 saw the dream of starting his own windscreen business come to life.
- Dale France – Windscreen Fitter
Dale started with Nova in 2013 after training with a local Toyota dealer. He has moved up the ranks to become our leading windscreen fitter, he is a very skilled tradesman that takes a lot of pride in the work that he does.
- Angela McDonald – Administration, Bookings, Accounts and HR
With previous experience working for a busy freight company in booking, scheduling and driver dispatch Angela was the perfect fit for Nova. She has a great knowledge of cars and the windscreen industry. We receive constant feedback from our customers on how easy she makes the whole process.
Call us today for an unbeatable price, quality product and a fast, friendly, professional service.
Mon – Fri: 7:30am – 4:30pm
Sat – Sun: Closed
Mon – Fri: 9:30am – 1:30pm
Mon – Fri: By Appointment